Contact Customer Care

Contact Customer Care

 

At Indonesia Business Post Media Group PT, we are committed to providing you with excellent support and assistance. Whether you have questions about subscriptions, digital products, advertising, or general inquiries, our Customer Care team is here to help.

 

How to Reach Customer Care

•         Email: inquiry@ibp-media.com.

 

What We Can Help You With

•         Subscription and billing questions

•         Technical support for digital products

•         Advertising inquiries

•         Feedback and complaints

•         General information about our services

 

Get in Touch

Please provide your name, contact details, and a brief description of your inquiry when you reach out, so we can assist you promptly and effectively.

 

Your satisfaction is our priority. We look forward to assisting you.

 

Send a Letter

If you prefer to communicate with Indonesia Business Post Media Group PT via postal mail, please send your letters to the following address: Gedung BEI (Bursa Efek Indonesia) Tower 1, Level 3, Unit 304, Daerah Khusus Ibukota Jakarta 12190, Indonesia. 

 

Tips for Sending Your Letter

•         Clearly state the purpose of your letter (e.g., correction request, feedback, inquiry).

•         Include your full name, contact information, and any relevant details to help us respond effectively.

•         For correction requests, please specify the article title, publication date, and the nature of the correction.

•         Keep a copy of your letter for your records.

 

Response Time

We aim to respond to all postal correspondence within 10 business days. Thank you for taking the time to reach out to us.